Full-Time Home Health Aide – The Star Hospice House

This full-time (Guaranteed) HHA position will serve in our newly built Star Hospice House. The house features a total of 5 patient rooms in a newly built addition. The position will include full benefits including paid vacation. Preference is for a NYS Certified HHA, but CHPC can provide training to convert a certified CNA to an HHA.


Position Description

I. Position Summary

Responsible for assisting RN Staff in providing care to patients and families who are experiencing life-limiting, progressive illnesses; and demonstrates sound understanding of the end stages of life. 

Assigned to the Star Hospice House.

II. Essential Duties and Responsibilities

  1. Provide bathing, grooming and dressing per plan of care;
  2. Provide mouth and denture care per plan of care;
  3. Provide skin and foot care per plan of care;
  4. Provide toileting assistance per plan of care;
  5. Provide assistance with ambulation;
  6. Provide meal preparation;
  7. Serve and assist patient with feeding;
  8. Housekeeping throughout the residence;
  9. Empty hampers and launder patient clothing and salon towels;
  10. Change bed lines and make beds;
  11. Empty all garbage containers;
  12. Accurately measure and record patient temperature, pulse, oxygen saturation, respiration and blood pressure;
  13. Demonstrate appropriate and safe knowledge/use of equipment (foot stools, side rails, wheelchairs, oxygen etc.);
  14. Perform range of motion and other simple/routine procedures as an extension to therapy services;
  15. Perform or assist patient with performing activities appropriate to their role in accordance with the HHA Plan of Care such as change ostomy appliance, measure intake and output, external catheter care and other tasks;
  16. Promote expression and venting of feelings and normalization of experience for patient, family and staff;
  17. Report changes in patient condition to Residence Director
  18. Support and maintain regulatory compliance;
  19. Maintain timely and appropriate records/documents per Hospice policies and procedures;
  20. Maintain/enhance professional skills and requirements including education and training;
  21. Perform other tasks and duties as assigned;
  22. Take initiative as needed or when the opportunity arises;
  23. Provide on-call services and patient visits, as scheduled;
  24. Travel as required.

III. Formal Education Requirements

At least a H.S. Diploma or G.E.D. 

IV. Formal Experience Requirements

At least one (1) year experience as a Home Health Aide, Certified Nursing Assistant, or Personal Care Assistant is preferred.

V. Skills and Abilities (Competencies)

Certificates and Licenses

Must possess:

  • Current NYS Home Health Aide Certification in good standing
  • Valid Driver license and current auto insurance

Job Specific Competencies

  1. Clinical Judgment

Demonstrates critical thinking, analysis and critical judgment in the care of patients and families experiencing life-limiting, progressive illness through use of the nursing process to address the physical, emotional, psychosocial, and spiritual needs of the patients and families.

  1. Advocacy and Ethics

Incorporates ethical principles and professional standards in the care of patients and families experiencing life-limiting, progressive illnesses; as well as identifying and advocating for the wishes and preferences of patients and families.

  1. Professional Conduct

Demonstrates, knowledge, skills, behaviors and attitudes that are consistent with the professional standards, code of ethics, and scope of practice for hospice, palliative nursing, while maintaining professional boundaries.  

  1. Collaboration

Actively promotes dialogue with patients and families, the healthcare team and community to address and plan for issues related to living with, and/or dying from life-limiting, progressive illnesses. 

  1. Cultural Competence

Demonstrates cultural competence by respecting and honoring the unique diversity and characteristics of patients, families, and colleagues in hospice/palliative care.

  1. Facilitator of Learning

Facilitates learning for patient, family, self, members of the healthcare team and community through the development, implementation and evaluation of formal and informal education related to living with, and/or dying from a life-limiting, progressive illness.

  1. Communication

Demonstrates the use of effective verbal, non-verbal and written communication with patients, families, members of the healthcare team and community in order to therapeutically address and accurately convey the hospice/palliative care needs of patients and families.

Additional Skills/Abilities/Requirements

  • Maintain ethical standards, confidentiality and professional conduct;
  • Strong communication skills including listening, verbal and written;
  • Ability to work in a team setting, collaborate with others and adapt to a changing environment, while balancing priorities;
  • Accept direction and constructive feedback;
  • Adhere to mission, vision, values, operating principles and strategic priorities;
  • Must be proficient with electronic medical records;
  • Ability to complete daily documentation/timesheets, etc., and other work in a timely manner with limited supervision.

VI. Working Conditions and Environmental Hazards

This position works in contact with risks associated with blood-borne pathogens and needle sticks.  Care must be taken to follow all health and safety requirements.

VII. Physical Requirements

Position requires a moderate level of independent judgment in performing responsibilities.  Position also involves moving and lifting patients, and carrying light loads and supplies with or without assistance. 

VIII. Contacts


Residence Director, Team Leader, Vice President of Clinical Services, inter-disciplinary team members, office staff, Hospice Medical Director, Hospices Physician, and Nurse Practitioners.


Patients and families, Healthcare (Hospital/Nursing Home, etc.) facility staff, and primary/specialist physicians.

X. Supervision and Guidance

There are no direct-reports to this position. 

Interested candidates should download our application, complete it and forward to the address below.

Inquiries about employment should be directed to:

Carolyn Wood
Chautauqua Hospice & Palliative Care
20 W. Fairmount Avenue
Lakewood, NY 14750

Applications and resumes may also be emailed to Carolyn at