Support for Serious Illness in Chautauqua County, New York

Beside you through the grieving experience.

Bereavement Care


Click here to visit our 2020 Service of Remembrance and Memorial Butterfly Release program.


Due to the Coronavirus outbreak, all bereavement support group activities are cancelled until it is safe to resume. If anyone is in need of grief support, please contact our office and we will be happy to schedule a phone visit. We will support all our bereaved clients through phone contact in the interim.


Bereavement is the process everyone goes through to recover from the death of a loved one. Yet everyone grieves in a different way and at a different pace. Sometimes, feelings of grief can be overwhelming and impact your work or family relations. It may help to have someone who is experienced in the grieving process to walk beside you in the journey that is exclusively yours.

Chautauqua Hospice & Palliative Care provides bereavement support through several different programs to meet a range of different needs.

Hospice Bereavement Support is available for 13 months to family members and friends following the death of a loved one who passed away while on hospice care. A Hospice Bereavement Counselor or volunteer will contact family members about a month after their loved one’s death to offer support and services, and if desired, schedule a visit to assess how we can best meet the needs of each individual. The cost of this service is covered by Medicare and most insurance companies or offered without charge to those who are uninsured.

Community Bereavement Support is available to anyone in Chautauqua County, free of charge, regardless of whether their loved one was on our hospice care. A phone call or email to Chautauqua Hospice & Palliative Care is all it takes to begin the process. A Bereavement Counselor will make an appointment to discuss concerns and struggles and provide emotional support at this difficult time. Typically, the counselor and grieving person will meet for two to five sessions. If the individual feels further counseling is needed to address deeper or more complex issues, our Bereavement Coordinator can help find an appropriate therapist to help.

Handbook of Hope is a booklet created by CHPC which contains useful tips and information for those who are struggling with grief. Visit our Resources page to download your copy.

Grief Support Groups are available for anyone grieving the loss of a loved one. Sometimes it’s helpful to be in the company of others who have experiences profound loss. The support groups include:

“Forever Ours” South County Grief Support Group
20 W. Fairmount Ave, Lakewood, NY 14750
4-6 p.m. and 7-9 p.m., first and third Thursday of every month

North County Grief Support Group
3780 Eagle St, Fredonia, NY 14063
7-9 p.m., second and fourth Thursday of every month

HOPE Grief Support Group
3898 Vineyard Drive, Suite #3, Dunkirk
6-8 p.m., third Monday of every month.
This is a group for bereaved parents/grandparents.

Friend-to-Friend Child Loss Group
20 W. Fairmount Ave, Lakewood, NY 14750
3:30 – 4:30 p.m., second and fourth Monday of every month

The meetings are facilitated by licensed medical social workers and there is no charge to attend. These groups usually meet for about two hours.