Covid-19 Updates

CHPC following most up to date CDC recommendations:

Despite the CDC and NYS relaxing the mask mandate, as a healthcare provider, CHPC staff is still required to wear masks while in attendance of patients and family members.

Links to Covid-19 information:

Center for Disease Control
COVID-19 Information for Patients and Families
New York State Department of Health
Chautauqua County Department of Health

Video resources:


A message from Shauna Anderson, CEO

Chautauqua Hospice & Palliative Care (“CHPC”) continues to provide end-of-life care to our patients and families uninterrupted throughout the pandemic. We remain able and willing to support you and your loved one with hospice and palliative care services within the current guidelines. 

We have maintained close observance of all CDC, County Health Department, State Health Department, State Hospice Association, and National Hospice Association updates. CHPC continues  to adhere to strict preventative measures and daily health screening procedures for our employees, volunteers, and the homes where we are caring for patients.

CHPC has experienced a considerable increase in requests for bereavement care from community members during the pandemic and we have applied additional resources and volunteers to meet this need. All bereavement support group activities are offered on line or over the phone. If anyone is in need of individual grief support, please contact our office and we will support all our bereaved clients through whatever method is most comfortable for you.

We remain grateful to the Chautauqua County Health Department, long-term care facilities, hospitals, medical practices, pharmacies, vendors and community agencies who support us in our work. Our community continues to work through this health crisis together.

There are several links provided on our website to help provide you with up to date information and guidelines. Please feel free to contact our office if we can assist you in gaining the information you are searching for. 

The Star Hospice House project has moved forward and we anticipate opening this fall, 2021! We look forward to the reopening of our services & our community as we move beyond the emergency phase and into the maintenance period.

We are here to support patients and families in this unique time. Please reach out to us.